Frequently Asked Questions

• How long does it take to set up an EventRSVP site?
• The setup and branding of a new site takes approximately three working days to set up. Setup includes the following:
  • - Branding of the RSVP website,
  • - Creating the HTML invitation,
  • - Setup of the RSVP page and questions,
  • - Styling and wording of the thank you e-mail and calendar reminder,
  • - Setup of the event mailbox send the invitations from,
  • - Setup of the backend and rules.
• What is the best format to provide an invitation in?
• We prefer to receive e-mails in PDF or JPG, the higher the resolution the better in order to ensure a high quality invitation. Please keep in mind that the invitation will need to be converted into HTML. As Office 2003 and later cannot display background images we strongly advise against placing text on any background images for the best results.
• Can you send additional e-mails like aide memoires, save the dates?
• Yes we certainly can, please specify this when asking for a quotation so we can include this in your project, we can also send SMS notifications as delegates register and send an SMS reminder to your RSVP list a few days before your event.
• Which kind of Video formats can you embed?
• Embed HLS, YouTube and Vimeo streams. Integration with other viewing platforms also available, please enquire.
• Do you provide virtual solutions for exhibitions and conferences?
• Yes, if you are looking for a Virtual Solution for Exhibitions and Conferences then AI Connect provides a platform for exhibitors to exhibit and for buyers and sellers to connect virtually. The Virtual Speed Networking feature is ideal for ad-hoc 5 minute meetings where participants who can connect who are online. Please visit AI Connect for more information.
• Can you assist with onsite registration?
• Yes we have our own in-house registration department who can assist you with all your onsite requirements.